Level 3 Certificate in Housing Practice

Housing Practice is an occupational area which requires an individual to have relevant knowledge, understanding and skills to practice within the Housing context, primarily as a customer service.

This qualification teaches technical knowledge and a broad range of frontline housing practices at an operational level. It covers specialist areas of housing, policy, and law.

The course aims to equip students to work effectively in a frontline capacity and prepare them for further study and progression to qualifications at level 4.

COURSE CONTENT

• The Housing System
• Professional Practice Skills for Housing
• Customer Service for Housing
• Dealing With Anti-social Behaviour in Housing
• Delivery of Housing Services
• Housing Repairs and Maintenance Services.
• Occupancy, Tenure and Lettings
• Rental Income Management

HOW LEARNERS USE THIS COURSE

On completion of this Level 3 certificate, you can become a certified practitioner member of CIH.