Level 3 Certificate in Housing Practice

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Description

Housing Practice is an occupational area which requires an individual to have relevant knowledge, understanding and skills to practice within the Housing context, primarily as a customer service.

This qualification teaches technical knowledge and a broad range of frontline housing practices at an operational level. It covers specialist areas of housing, policy, and law.

The course aims to equip students to work effectively in a frontline capacity and prepare them for further study and progression to qualifications at level 4.

COURSE CONTENT

  • The Housing System
  • Professional Practice Skills for Housing
  • Customer Service for Housing
  • Dealing With Anti-social Behaviour in Housing
  • Delivery of Housing Services
  • Housing Repairs and Maintenance Services.
  • Occupancy, Tenure and Lettings
  • Rental Income Management

HOW LEARNERS USE THIS COURSE

On completion of this Level 3 certificate, you can become a certified practitioner member of CIH.