NCFE Level 2 Certificate in Understanding Retail Operations

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£399.00
£399.00
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Overview

If you work in retail, it's important that you're fully trained and equipped to meet customers' needs. Our level 2 course in Understanding Retail Operations covers everything from the selling process to retail law to handling customer complaints. It's a great way to make sure you have the skills you need to do your job. This fully online course lets you carry out training in your own time, whenever and wherever is most convenient for you.

If you'd like to speak to our expert team, give us a call on 01388777129 - we'd be happy to help.

Course Units

- Develop understanding of the different aspects of the retail industry
- Learn about customer payments and the selling process
- Understand how to provide good customer service
- Learn how to deal with queries and complaints
- Gain an understanding of basic retail law and the importance of correct stock control

Progression Options

If you chose to do this 9 week, Level 2 Course in Understanding Retail Operations, you could open doorways to more career pathways within retail. Such jobs could include:

- Retail Buyer (£18,000 to £50,000)
- Sales Assistant (£13,000 to £26,000)
- Estate Agent (£15,000 to £40,000)

Why Choose LCG?

Flexible Online Learning

Study at a time, place and pace that works for you - with no exams. Get expert tutor support every step of the way.

Start Learning Today!

Our fully-accredited courses are can be accessed immediately. Study part-time and complete a Level 2 course in an average of 7 weeks, or 12 weeks for a Level 3 course.

Buy Now, Pay Later

Choose from a range of payment options, including the option to split the cost of your course with Klarna.

Try a Sample Workbook

Explore our industry-leading platform, eAssessor Pro, and see how your learning experience could look.

Who is NCFE?

NCFE is the oldest qualification awarding organisation in the UK, recognised for providing vocational, technical and continuous professional development (CPD) educational products and services aligned to the needs of learners, educators and employers. It is a registered educational charity dedicated to learning for over 150 years.

- Showcase to employers that you have gained a recognised and regulated qualification in your specific sector

- Last year alone, over a quarter of a million learners chose to learn via NCFE CACHE

- Build the foundations to improve your job prospects