NCFE Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality

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£245.00 GBP
£245.00 GBP £399.00 GBP
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  • Study online with tutor support
  • Accredited by NCFE
  • 560 previous students
Overview

In the hospitality sector, staff are often the forefront of the business. When you're working in hospitality, it's important to make sure you give customers a great first impression. This fully online course will help you brush up on essential skills for hospitality, including how to communicate effectively, the importance of teamwork and the importance of maintaining food hygiene. You will also learn about legislation and guidance you need to know when working in this sector, as well as the professional personal standards you will need to maintain.

Course Units

'- Principles of Customer Service in the Hospitality Sector
- Understand Effective Teamwork in the Hospitality Sector
- Understand Legislation and Guidance Relevant to the Hospitality Sector
- Understand Professional Personal Standards in the Hospitality Sector

Accredited by NCFE

NCFE is the UK's oldest qualification awarding organisation, recognised for providing accredited online courses, professional certificates, and vocational qualifications. With over 150 years of experience, NCFE is a registered educational charity committed to supporting lifelong learning, career development, and continuous professional development (CPD). Its technical and vocational education services are trusted by learners, educators, and employers across the UK.

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NCFE Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality

NCFE Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality

£245.00 GBP
£245.00 GBP £399.00 GBP
NCFE Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality
NCFE Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality

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Our Learners' Reviews

We're Rated excellent on Trustpilot ★★★★⯨
Maxine

Maxine

I found the course easy to access and simple to find my way around. I had help if ever I needed it and this helped a lot. I really enjoyed the way the course was structured and my work was marked promptly with excellent feedback. Well worth doing!
Jacqui

Jacqui

Fantastic support from my tutor and the customer service/learner support teams, they really showed genuine care. Really interesting and informative course that challenges you and develops your knowledge in a guided and structured way. I am definitely going to be signing up for another course. Thank you
Bronwen

Bronwen

I have now completed three level 2 courses with learning curve and am very happy with the way the courses are handled. Engaging content, good tutor support and certificates at the end. Would recommend.