NCFE CACHE Level 2 Understanding Tenant Support in Social Housing

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£499.00
£499.00
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Overview

Over 4 million people in the UK live in social housing. It’s important that anyone working in this sector is equipped with the key skills to make a real difference to the lives of tenants and the communities they live in. This fully online course in Understanding Tenant Support in Social Housing will help you deliver great customer service when dealing with tenants and appreciate why it is important to correctly record and report any problems. You'll learn how to manage challenging behaviour and difficult situations that could arise at work, and understand your role in safeguarding vulnerable community members.

Course Units

- Introduction to the social housing sector
- Understand the principles of safeguarding and equality and diversity
- Understand mental and physically ill health
- Understand reasons for problematic behaviour
- Understand issues affecting isolated tenants

Progression Options

This course in Understanding Tenant Support in Social Housing can assist in your understanding of how to deal with difficult behaviours and situations that could arise at work. This qualification would be ideal for those looking to pursue a career in;

- Housing Officer (£21,000 to £35,000)
- Hotel Manager (£20,000 to £60,000)
- Care Home Advocate (£18,000 to £30,000)

Why Choose LCG?

Flexible Online Learning

Study at a time, place and pace that works for you - with no exams. Get expert tutor support every step of the way.

Start Learning Today!

Our fully-accredited courses are can be accessed immediately. Study part-time and complete a Level 2 course in an average of 7 weeks, or 12 weeks for a Level 3 course.

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Choose from a range of payment options, including the option to split the cost of your course with Klarna.

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Who is NCFE?

NCFE is the oldest qualification awarding organisation in the UK, recognised for providing vocational, technical and continuous professional development (CPD) educational products and services aligned to the needs of learners, educators and employers. It is a registered educational charity dedicated to learning for over 150 years.

- Showcase to employers that you have gained a recognised and regulated qualification in your specific sector

- Last year alone, over a quarter of a million learners chose to learn via NCFE CACHE

- Build the foundations to improve your job prospects