NCFE CACHE Level 2 Certificate in Customer Service for Health and Social Care Settings

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£399.00
£399.00
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Overview

The best healthcare providers thrive by creating positive working relationships with patients, families and residents. This fully online level 2 Certificate in Customer Service for Health and Social Care Settings is designed to help you develop these positive working relationships. You will learn about customer expectations and how to adapt environments and your communication styles for customers with specific needs. You'll also gain a better understanding of what makes effective teams work.

Course Units

- Understanding customer expectations in health and social care settings
- How to identify the types of customers who interact with health and social care services
- Different communication methods used in health and social care settings
- How to provide a safe, welcoming and inclusive environment for diverse needs

Progression Options

This Level 2 Course in Customer Service for Health and Social Care Settings can help with professional development and lead to careers in the industry. This course is particularly useful in careers like:

Social Work Assistant (£12,500 to £25,000)
Foster Carer (Variable pay)
Residential Support Worker (£15,000 to £26,000)

Why Choose LCG?

Flexible Online Learning

Study at a time, place and pace that works for you - with no exams. Get expert tutor support every step of the way.

Start Learning Today!

Our fully-accredited courses are can be accessed immediately. Study part-time and complete a Level 2 course in an average of 7 weeks, or 12 weeks for a Level 3 course.

Buy Now, Pay Later

Choose from a range of payment options, including the option to split the cost of your course with Klarna.

Try a Sample Workbook

Explore our industry-leading platform, eAssessor Pro, and see how your learning experience could look.

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Who is NCFE?

NCFE is the oldest qualification awarding organisation in the UK, recognised for providing vocational, technical and continuous professional development (CPD) educational products and services aligned to the needs of learners, educators and employers. It is a registered educational charity dedicated to learning for over 150 years.

- Showcase to employers that you have gained a recognised and regulated qualification in your specific sector

- Last year alone, over a quarter of a million learners chose to learn via NCFE CACHE

- Build the foundations to improve your job prospects