NCFE Level 2 Certificate in Understanding Behaviour that Challenges

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There are lots of reasons why someone’s behaviour might be challenging – anxiety, neglect, abuse, learning disabilities, dementia, to mention just a few. If you want to gain a better understanding of challenging behaviour and how to support individuals who display it, this online qualification is a great way to build your knowledge.

You will learn about what ‘behaviour that challenges’ means, why some people display this behaviour and the impact it can have. You'll also gain insight into how to support positive behaviour, the importance of communication and how to manage challenging behaviour.

Course Content

What is meant by the term 'behaviour that challenges'?

In this unit you will gain an understanding of how behaviour can be perceived as challenging. You will investigate the underlying issues that affect behaviour and the impact it can have on others.

How to recognise changes in individuals that may indicate an episode of challenging behaviour:

In this unit, you will gain an understanding of how to identify behavioural changes and triggers that may escalate behaviour. You will then investigate how strategies and support plans can promote positive behaviour. Legislation that protects the rights of the individual will also be investigated.

The importance of non-verbal communication:

In this unit, you will gain an understanding of the impact communication can have on the management of behaviour that challenges. You will investigate the role of positive reinforcement and techniques to de-escalate behaviour - also gaining an understanding of referral services available to support themselves and the individual.

How reflection on an incident can assist in managing future behaviour:

In this unit, you will gain an understanding of the importance of reflection following an incident of behaviour that challenges. You will understand the consequences of their actions and how to maintain your own wellbeing.

 Career Progression

If you choose to do this Level 2 Course in understanding behaviour that challenges, it could lead to careers in Education and Childcare. This is especially useful for careers like;

  • Teaching Assistant (£11,500 to £23,000)
  • Nursery Worker (£14,000 to £24,000)
  • Learning Mentor (£14,500 to £25,000)

Understanding Behaviour that Challenges can assist in the inclusivity within the workplace. This can also make your CV stand out and can prove beneficial for many different job roles.

*(Salary information taken from the National Careers Service)

How you will be assessed

There are no exams, all courses require you to complete assessment questions based on the knowledge you have gained from the units, at your own pace.

What is NCFE?

NCFE is a national, educational awarding organisation that designs, develops, and certifies diverse, recognised qualifications and awards, including for distance learning courses. It is a registered educational charity that has been dedicated to learning for over 150 years. 

  • Showcase to employers that you have gained a recognised and regulated qualification in your specific sector
  • Last year alone, over a quarter of a million learners chose to learn via NCFE CACHE
  • Build the foundations to improve your job prospects